Quality Operations Supervisor

MS companies is currently looking for a Quality Operations Supervisor in Alabaster, AL.
The Quality Operations Supervisor will be responsible for maintaining customer satisfaction by leading/training inspectors; organizing and monitoring work flow, maintaining a safe work environment and keeping accurate data.
Compensation: Hourly + OT based on experience.
Shift(s): 2nd
Other Key Responsibilities include:
o Communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; enforcing systems, policies, and procedures
o Performing product audits
o Entering time and data into automated system in an accurate and timely fashion
o Developing clearly defined work instructions with customer approval
o Maintaining staff by training employees; developing personal growth opportunities
o Maintaining work flow by monitoring steps of the process; implementing cost reductions; initiating and fostering a spirit of cooperation within and between internal and external customers
o Completing assigned activities by monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift summaries
o Maintaining collaborative relationship with the Customer through communication and cooperation
o Resolving personnel problems by analyzing data; investigating issues; identifying solutions; recommending action
o Contributing to team effort by accomplishing related results as needed
o 1-3 years previous leadership or supervisory experience preferably in a Manufacturing or Production environment
o Experience with creating work instructions and strong computer skills desired
o Experience working directly with customers
o Knowledge and demonstrable practical application of Lean manufacturing models, processes and applications as well as a strong background in training
o Ability to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities
o Strong analytical, problem solving, delegation and conflict resolution skills as well as adaptability and the desire to make a difference
o Superior team leadership, interpersonal and organizational skills
MS Companies is one of the fastest growing 3rd-party quality services providers in the Central US. Our footprint is strategically located to support the efforts and needs of automotive OEMs, as well as Tier 1, Tier 2, and Tier 3 suppliers. We currently have 20 offices in 11 states, servicing over 400 clients. By leveraging technology and a metric-based focus on Safety, Quality, Delivery, Cost, and Morale (SQDCM), we are able to provide our customers with a trained workforce to support all of their manufacturing needs.
MS Companies is an Equal Employment Opportunity employer

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